Privacy Policy — TK1971 App

1Who We Are

TK1971 app is operated by TK1971 Entertainment Ltd ("we", "us", "the platform"). We are the data controller responsible for the personal information collected through tk1971 app. This means we determine the purposes and means of processing your personal data, and we are accountable for how it is handled.

Our platform is designed specifically for players in Bangladesh. All data processing activities described in this privacy policy are carried out in connection with the operation of tk1971 app and the services available on it, including games, payment processing, customer support, and promotional communications.

2Data We Collect

TK1971 app collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Your full name as provided during registration on tk1971 app.
• Your mobile phone number, used for account verification and payment processing.
• Your date of birth, used to verify that you meet the minimum age requirement of 18 years.
• Identity documents submitted for verification purposes, such as a national ID card or passport.
• Communications you send to tk1971 app support, including live chat transcripts and emails.

Information collected automatically:

• Your IP address and approximate geographic location.
• Device type, operating system, and browser information.
• Pages visited on tk1971 app and time spent on each page.
• Game activity, including games played, bets placed, and session duration.
• Transaction history, including deposits and withdrawals processed through bKash, Nagad, or Rocket.
• Cookie data and similar tracking technologies as described in Section 7.

3How We Use Your Data

TK1971 app uses the personal data we collect for the following purposes:

• Account management: To create and maintain your tk1971 app account, verify your identity, and keep your account secure.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service on tk1971 app.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised access to accounts on tk1971 app.
• Responsible gaming: To monitor gaming patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.
• Platform improvement: To analyse how players use tk1971 app and identify areas where the platform can be improved.
• Promotional communications: To send you information about bonuses, promotions, and new games on tk1971 app, where you have opted in to receive such communications.
• Legal compliance: To comply with applicable laws and regulations, including age verification requirements and anti-money laundering obligations.

TK1971 app will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

4Legal Basis for Processing

TK1971 app processes your personal data on the following legal grounds:

• Contract performance: Processing your name, mobile number, and payment data is necessary to fulfil the contract between you and tk1971 app — specifically, to operate your account and process your transactions.
• Legal obligation: Retaining transaction records and identity verification documents is required by applicable financial regulations and anti-money laundering laws.
• Legitimate interests: Processing device data and activity logs for fraud prevention and platform security is in the legitimate interests of both tk1971 app and its players.
• Consent: Sending promotional emails or SMS messages about tk1971 app offers is done only where you have given explicit consent. You can withdraw this consent at any time by contacting support or updating your communication preferences in your account settings.

5Data Sharing

TK1971 app does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

• Payment processors: Your mobile number and transaction details are shared with bKash, Nagad, or Rocket solely to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Game providers: Certain game activity data may be shared with the third-party game studios whose titles are available on tk1971 app, for the purpose of game operation and dispute resolution.
• Fraud prevention services: We may share data with specialist fraud detection providers to protect tk1971 app and its players from fraudulent activity.
• Legal authorities: We will disclose personal data to law enforcement or regulatory authorities if required to do so by law, or if we believe disclosure is necessary to protect the rights, property, or safety of tk1971 app, its players, or the public.

All third parties with whom tk1971 app shares data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the one for which it was shared.

6Payment Data

When you make a deposit or request a withdrawal on tk1971 app, your payment is processed through your chosen mobile wallet — bKash, Nagad, or Rocket. TK1971 app does not store your full mobile wallet credentials or PIN. The only payment information we retain is your registered mobile wallet number and a record of each transaction, including the amount, date, and reference number.

This transaction data is retained for a minimum of five years to comply with financial record-keeping regulations. It is used solely for the purposes of processing your payments, resolving payment disputes, and complying with anti-money laundering requirements.

If you believe there is an error in your transaction history on tk1971 app, contact support via live chat with your transaction reference number and we will investigate promptly.

7Cookies & Tracking Technologies

TK1971 app uses cookies and similar tracking technologies to improve your experience on the platform. A cookie is a small text file stored on your device when you visit tk1971 app. We use the following types of cookies:

• Essential cookies: These are required for tk1971 app to function correctly. They keep you logged in during your session and remember your preferences. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: These help us understand how players use tk1971 app — which pages are most visited, how long sessions last, and where players encounter difficulties. This data is aggregated and anonymised.
• Security cookies: These help us detect and prevent fraudulent activity by identifying unusual patterns of behaviour on tk1971 app.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of tk1971 app. We do not use third-party advertising cookies or tracking pixels for external ad targeting.

8Data Retention

TK1971 app retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods for each data type are outlined in the table in Section 2.

When your data is no longer required, tk1971 app will securely delete or anonymise it so that it can no longer be linked to you. If you request deletion of your data before the end of the applicable retention period, we will delete everything we are not legally required to retain and inform you of what, if anything, must be kept and why.

9Data Security

TK1971 app implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and tk1971 app servers.
• Encrypted storage of sensitive data fields, including identity documents and payment records.
• Role-based access controls ensuring that only authorised staff can access personal data, and only to the extent required for their role.
• Regular security audits and penetration testing of the tk1971 app platform.
• Automated monitoring systems that detect and alert on unusual access patterns or potential security incidents.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your tk1971 app account has been compromised, contact support immediately via live chat.

10Your Rights

As a user of tk1971 app, you have the following rights regarding your personal data:

• Access: Request a copy of all personal data tk1971 app holds about you.
• Rectification: Ask us to correct any inaccurate or incomplete data in your tk1971 app account.
• Erasure: Request deletion of your personal data, subject to legal retention obligations.
• Restriction: Ask us to limit how we process your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format so you can transfer it elsewhere.
• Object: Object to processing based on legitimate interests, including direct marketing communications from tk1971 app.

To exercise any of these rights, contact tk1971 app support via live chat or email at [email protected]. We will respond within 30 days. We may need to verify your identity before processing your request.

11Children's Privacy

TK1971 app is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on tk1971 app, please contact us immediately at [email protected]. We will investigate and close the account promptly, and delete any associated personal data.

TK1971 app uses date of birth verification during registration and may request additional identity documents to confirm age. Any account found to belong to a person under 18 will be closed immediately and any balance forfeited in accordance with our Terms and Conditions.

12Updates to This Policy

TK1971 app may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that affect how we use your personal data, we will notify registered players via their registered mobile number or through a notice on tk1971 app.

We encourage you to review this privacy policy periodically. Your continued use of tk1971 app after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using tk1971 app and contact support to close your account.

13Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or the way tk1971 app handles your personal data, please get in touch with us through any of the following channels:

• Live Chat: Available 24/7 directly on tk1971 app — click the chat icon in the bottom right corner of any page.
• Email: [email protected]

For data access or deletion requests, please include your registered mobile number and a brief description of your request. We aim to respond to all privacy-related enquiries within 5 business days and to fulfil data subject requests within 30 days.